AdmissionsGenie Frequently Asked Questions

Q. What are the bottom-line benefits of AdmissionsGenie to a college or university?

A. First, AdmissionsGenie will help a college or university attract even more high quality applicants on the front end of the admissions process, and it will help increase the yield rate by convincing those truly outstanding students who are being accepted at multiple universities to enroll at your college. As a result, the schools will be able to be even more selective in admissions than they already are, strengthening the quality and diversity of their student population and making their university's ranking and overall reputation even stronger.

Second, AdmissionsGenie will help a university ensure that their enrolled students arrive on campus better informed and more comfortable and confident than ever before. Through AdmissionsGenie the students have gotten to know each other and the school  on a much deeper level before they even arrive on campus.

Third, AdmissionsGenie's built-in tracking systems and statistical analysis will enable a university to make better-informed, real-time decisions during the admissions process each year about which students to pursue more aggressively and, very importantly, just how to pursue them effectively. This will help to continuously improve the effectiveness and efficiency of both their admissions and orientation efforts over time.

And finally, AdmissionsGenie's fully integrated combination of technology and services will free up the limited and highly valuable human resources in the Admissions Office (and other parts of the university) to spend more of their time doing what they do best - putting a human face on the university, meeting with students, evaluating candidates, etc. - while delegating to us much of the massive, complex, detail-oriented, repetitive, and time-consuming execution required to create a uniquely-tailored admissions and orientation process for each one of their many thous ands of prospects, applicants, acceptees, and enrollees.

Q. How will I know if my AdmissionsGenie program was worth the cost and effort?

A. We are committed to delivering value to our clients, and we typically measure that value along several dimensions, such as unique visits to the university's custom-built admissions Web site, the number of applicants, the yield rate, student quality, student diversity, and students' level of enthusiasm about the university and its AdmissionsGenie program. Different clients have different goals, and we work with each school to help achieve its particular aspirations.

Q. Pricing structure: Are there different levels of service available?

A. Yes! Different schools have different objectives, different budget constraints, and different levels of internal resources available. Therefore, we have three different base packages for AdmissionsGenie - Silver, Gold, and Platinum - with additional features available at each successive level. ALL the packages include a level of customer service that our clients have described variously as "incredible," "consummately professional," and "consistently excellent." Clients can also create their own custom-tailored packages by taking one of the base packages and adding individual features from higher level packages on an a la carte basis if they so desire.

Q. Are there lots of hidden costs?

A. No. Before launching AdmissionsGenie, we conducted extensive research among admissions professionals to determine their needs and understand the frustrations they faced each day - and one of their key frustrations was hidden costs. In using internal resources, the primary frustration was long delays in completing technology-related projects, which usually resulted from a lack of sufficient internal resources that could be made available to work on such projects. When using outsourced providers, the primary hidden cost was expenses that would crop up after the vendor relationship was established but had not been mentioned in advance. Therefore, our service is designed to bring the right mix of people and technology to help to help you launch your program promptly - in only ten weeks - and all of our fees are explained clearly up front.

Q. Can AdmissionsGenie work with my existing information systems?

A. Yes. We have found ways to work with an extraordinarily wide range of data processing systems for our current clients, from various internally-developed legacy systems to highly sophisticated out-of-house systems such as SCT Banner, PeopleSoft, and many others. 

Q. Can AdmissionsGenie really deliver the required technology?

A. Yes. We are currently serving a broad cross-section of large and small public and private colleges and universities across the United States. We would be glad to put you in touch with clients whose profiles are similar to yours if you would be interested in seeking their feedback regarding our capabilities.

Q. Will AdmissionsGenie be a huge distraction to my staff?

A. Our intention is to be helpful to your staff, not a distraction! In fact, our clients often say that they are pleasantly surprised (considering their past experience with other vendors) at how much of the burden we carry for them. They often tell us that it required less effort and time for them to launch a very powerful AdmissionsGenie program than they had imagined - and that's because AdmissionsGenie is a service, not just a product. Our goal is to bring you the right combination of technology and service to help you establish a coordinated program of high-impact, personalized, two-way communications with your prospective and incoming students, while reducing some of the burdensome workload on the school's Admissions and IT staffs.

Q. Will you help train my people to effectively utilize the various features of AdmissionsGenie?

A. Absolutely - and the training, which takes only a few hours, will be conducted right on your own campus by your AdmissionsGenie Client Service Manager.

Q. Does AdmissionsGenie take appropriate steps to protect the privacy of students?

A. Yes. We recognize the importance of protecting students' privacy and the information that they share with our clients and with us. Therefore, we have clear, strict policies in place regarding the collection of information, student choice in providing information, and the use, distribution, and security of that information. These policies were developed to be consistent with all appropriate federal and state laws, the policies of our client institutions, and the common conventions of reputable online communities, and our clients have found them highly appropriate.